An afternoon with librarians

Image by John George Sowerby (1850–1914) and Henry Hetherington Emmerson (1831–1895) [Public domain], via Wikimedia Commons The other week I posted about my morning at Maine Academic Libraries Day.  After lunch how did I spend my afternoon there? Karen Gillum (Colby College) gave us attendees a tour of her research guides.  The design was grounded Read More…

Journeys of curiosity

Image by Bob Jenkins [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons   I hope you’re enjoying your summer–and your summer reading.  I just read Kristin Chenoweth’s memoir, A Little Bit Wicked. The title alludes to Chenoweth’s role as Galinda in the Broadway musical Wicked (Chenoweth & Rodgers, 2009). Kruse and Prettyman (2008) had looked at Read More…

Customer service–by whatever name

Image by WiNG (Own work) [CC BY 3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons Maine Academic Libraries Day (June 16) concerned the customer experience.  Though I can’t do justice to the morning program, I can give you the highlights. Keynote speaker Kelly McDonald (McDonald Marketing) spoke of understanding our customers’ lives and tailoring our services accordingly.  To Read More…

Unpacking conference learning

Image by Alf van Beem (Own work) [CC0], via Wikimedia Commons When I return from a conference, I share what I learned there.  Often I learn as much from the travel as I do from the event itself. The night before one conference I discovered stains on the top I’d packed.  Since it was a Read More…

Hot topics for the 4th

By J.W.Photography from Annapolis (Flickr) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons July 4th reminds us of our responsibilities as citizens.  Among these is to remain at least somewhat informed about current issues.  The libraries have a series of Hot Topics guides to help us stay informed.  Topics include  homelessness and vaccination. You can view Read More…